Customer Feedback

 

1.No other agent has ever given us weekly reports and we do find that useful.

Mr C.of  Wyesham.

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2. Even when we aren’t getting viewers the weekly reports reassure us that people are still checking and looking at our property online.

Mr & Mrs P Llangrove.

 

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3. delighted to give you a write-up (as below) and I hope you like it!
 
After 23 weeks with a traditional high street based Estate agent from whom we had no communication and who arranged NO visits  we asked Gill to take over our sale.   On the first day we had a phone call to say she had arranged a visit, same thing happened on the second day and by the end of the first week we had an offer.  Incredible!  we were knocked out!  She always kept us up to date with progress and if we had any queries we could always contact her,  if a message had to be left we got a reply same day.
Quite simply the best service we have ever had.
 
Many many thanks!!  We really could not have done this without you and we are so pleased with the way in which you operate. If you can sell houses in this way in this climate you have it made!
 
Best wishes
 
Chad and Dinah Eyton-Williams
Linton Ridge
 
PS  Dinah say she hopes this does not go to your head!!
 
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4. We were amazed how quickly you found us a buyer and how smoothly it continued to completion. Great service for a low fee.

Mrs C      Great Doward

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5.Hi Gill
I just wanted to thankyou for the fantastic job you did in selling our house in these difficult times.
We have moved more than nine times is the last 30 years so have some experience of estate agents.I can honestly say I have never received anything near the service you provide.The feedback is over and above what any one would expect.The photos and presentation far superior to any others I have seen.You deserve every success in your business and I would not hesitate to recommend you.
 
All the best for the future.
 
Ann and John Monmouth

 

 

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6. Hi Gill
I just wanted to say very many thanks for all your hard work over the past months and more especially the last 3 weeks of our sale transaction. I am sure you were as relieved as us to see it all sorted at last. We very much appreciated your calm professionalism throughout and we know you really did work extremely hard to get those awful solicitors to get their acts together.We would most defiantly recommend you, although we of course DON'T intend to actually move EVER again!
 
If you are passing this way I would love you to call for a coffee anytime
 
Mr and Mrs Harris Redbrook
 

 

 

7.Dear Gill

 

Now that the layers of dust have settled following our move from North Lodge, it’s time for me to write and thank you for finding a buyer for our property and holding our hands throughout the entire sales process.

 

We were initially attracted to the idea of an ‘Online’ Estate Agent for two reasons:  firstly (and obviously) your Agency Commission rate is very competitive compared to a conventional High Street agency, and secondly, because the Internet is the obvious place for anyone not familiar with the area to search for a property.  In our case it worked brilliantly and we had plenty of serious viewings by potential purchasers from a very wide geographical spread.  Our eventual purchaser was indeed from out of the area, and so wouldn’t have found us through the usual channels.

 

We were also very pleased and impressed that you accurately ‘vetted’ the purchaser regarding their status and ability to proceed with the purchase of North Lodge.  All too often a so-called ‘cash’ purchaser turns out on closer inspection to be anything but!

 

Throughout the sales process you kept us well informed, and your close attention at every stage kept the sales momentum up, and kept us up to date with matters as they progressed.

 

Thank you again for handling the sale with great professionalism, and we also enjoyed your chatty phone calls and accurate updates!

 

Very best wishes

 

Robin Smurthwaite  Clearwell

 

 

 

8/

Hi Gill

 We would just like to thank you and your company for the great service you gave to us and we would recommend your services to everyone who needs being kept upto date all the time.Now we need your expertise again this time looking for a house for us to buy, We are  looking for a house with  parking and definately chain free.we look forward to hearing from you. All the best  Debbie and Dave Smith Llandogo.