Please find below genuine extracts from emails/letters we have received from vendors happy with our service.



Dear Nicola

I would like to thank you for all your hard work in selling my property in Tintern.

Wye Valley Properties provided both excellent service and value for money and it was a pleasure dealing with you.  You provided courteous and professional advice plus you were never too busy to keep me informed throughout the whole process.

In addition, you found me a buyer very quickly for which I am truly grateful.  I would certainly recommend your services to other people looking to buy or sell in the area.  

 Best wishes and kind regards, Gary 



For those of us who have been emotionally battered by the process of selling and buying houses, Wye Valley Properties’ services have been a most welcome breath of fresh air.

From start to finish Nicola communicated with speed and clarity, keeping lines of communication open between seller and buyer even at times of strain.

Nicola is highly personable and it was great having only one, consistent person to work with. She is calm, listens to your needs, wishes and points of view. Nicola never pressurises, but with her clear understanding of the selling process guides you through reassuringly.

Wye Valley Properties is a unique estate agent and is so because of Nicola.

Karen and David Nicholls



Nicola's positive attitude and attention to detail made the whole process as painless as possible for both ourselves and our buyers. I thoroughly recommend Wye Valley Properties.

Mary, Tintern



It was good to have an agent with legal background and deep knowledge of the property market on our side. Nicola was able to squeeze a little more than the 'final offer' on our sale and she also helped to negotiate a 'best price' on our purchase. We have no hesitation in recommending her services, she always had time to discuss the situation and made us feel we were valued clients.

SDS. Monmouth.



Dear Nicola, on behalf of myself and Steve, we would like to say a huge thank you for all your help and support with selling our house. The service you have provided has been impeccable; your professionalism has been outstanding.  Your attention to detail, helpful attitude, hard work, and pro-activeness to keep things moving has been excellent. We have had a thoroughly positive experience in all our dealings with you, and would not hesitate to recommend you.

Leanne and Steve, Llandogo



‘’ Superb service from beginning to end!’’

From the moment we met Nicola, we were confident that she would sell our house. We saw that she had the experience and enthusiasm to represent us professionally with the ability to sell our rare and unusual ‘character’ home.


Her valuation of our property was realistic and achievable and significantly higher than two other Chepstow based Estate Agents who simply based their valuations on similar properties in the area. It was always going to be difficult to put a valuation on our house due its unique location, but as it happened, had we accepted the valuations from the other Estate Agents, we would probably have received some £30-40K less for our house!


Everything happened so quickly; from our first meeting, to the brilliant photographs being taken and the extremely well written brochure being produced. Amazingly, within  a week of our house being on the market with Wye Valley Properties, we had two serious offers for the full asking price.


There were a few of the usual blips along the way but Nicola acted quickly to smooth out any potential problems which may have affected the sale of our house. From beginning to end it took about three months and we are now settled into our new home thanks to Nicola.


We would highly recommend Nicola and would definitely use her should we decide to move again in the future. She  has a fresh approach to selling houses, gave us honest advice, brought only genuinely interested people to view our house and wasted no time in getting into negotiations on our behalf. She was always available to answer any queries we had, liaising with the solicitors and our buyers and keeping us well informed of proceedings during the whole uncomplicated process’’.


‘’A big thanks to Nicola for selling our house!’’  

Gayle and Tony



Right from the outset we knew that Nicola and Wye Valley Properties were different from the rest.  Having moved several times in recent years we had plenty of experiences to compare! Nicola was a breath of fresh air and, as purchasers not sellers, we felt as though she cared for us and our needs as much as our vendor.  All our queries were met with understanding and a prompt response and resolve.  Nicola was always pro-active, often having thought of issues and potential fixes way before they even crossed our minds.  We have no reservation whatsoever in recommending Nicola and Wye Valley Properties to anyone looking to sell or buy a property.  If you are hoping for expert conveyancing knowledge coupled with full support, guidance and a team that genuinely cares then look no further.

Sue and Roger



Nicola wrote an expert and attractive description of my house which resulted in a sale the same month!  During all the negotiations, Nicola played a full and useful part and her liaison with the solicitors & purchasers moved things forward to a satisfactory conclusion. I always felt she was there for me, considerably reducing the stress of house exchange. I would recommend her excellent service to anyone thinking of selling their house.

Best wishes  Barbara Lindley.



We are completely satisfied with the whole selling experience provided by Nicola and particularly pleased with the difference in the service level provided relative to our experiences with other local estate agents. We received a friendly, personal and responsive service with prompt replies to all our queries….and the most amazing thing is that we sold in 25 days!! We are moving abroad to live and on return to the UK will definitely ask Nicola to help us find a new home.    

Best wishes Karen and Martin



Hi Nicola, we just want to thank you again for helping us so much.

You’ve been such a blessing to us and we both really do appreciate all you have done to help us buy our first house together and take the stress away.

Outstanding service from start to finish, we cannot recommend you and Wye Valley Properties highly enough.

Many thanks

God bless, Matt & Cora




Wye Valley Properties stand out from the others:  they go the extra mile to sell your property. Mine had been on the market for several years before Nicola came along. She kept the sale on track, as well, when the usual 'purchase wobbles' started to happen, and her previous legal training was most useful!  The sales commission is also lower than most others.

I fully recommend Wye Valley Properties in general, and Nicola, in particular. 

Very best wishes




Dear Nicola 

With many thanks for all your help and support with my recent house sale.  Very much appreciated! 

All best wishes




I recently used the team at Wye Valley Properties to sell my house and can thoroughly recommend them. They always responded to my enquires quickly and efficiently and chased up potential sales leads with professional tenacity. In these days of slipping customer service it is refreshing to get such good personal service. As a resident abroad I relied on them for things not normally associated with their remit and these extra services were carried out without any fuss.
All in all a positive experience.



Dear Gill 

Very many thanks to you both for all your help in successfully buying Rose Cottage.  

Jane Wilmot



Dear Gill and Frank

After receiving a lukewarm reception from other estate agents locally Kevin suggested I try Wye Valley Properties .Com so I looked up your website and planned to meet. I knew immediately that you were the right person to market my cottage and so it proved. Your knowledge of the local market and history of the area impressed and I was thankful for your guiding hand with viewings, solicitors, those pesky property forms and wobbles over the first offer. I can’t thank you enough for keeping me so well informed on progress throughout for achieving the best possible price and for helping me to move on. I would recommend your company to anyone and already have. Best wishes for your continuing success

Mrs H Gohar.


Dear Gill and Frank, A belated thank you for all your patience in selling my cottage ....

and a result!        Life threw it at me in the last week before completion and I had to

leave the cottage in the hands of the removal crew on the Wednesdaybefore completion on the Friday.

Thank you again and lets hope we all have some sunshine soon.

Very best wishes and hugs




Hi Gill

We're in the new place finally, got in last Thursday.
'Selling with Wye Valley was easy and enjoyable! A modern fresh approach to selling houses. Lowest cost around, c'est ca.'
Thanks Will & Trish


Dear Gill

Thank you!

Never before have we met with an Estate Agent who has offered us such excellent service, hard working professionalism and hassle-free attention to our needs. We have now a successful sale, achieved with the minimum of stress to ourselves . We can't thank you enough and will recommend both you and Wye Valley Properties.com wherever we can.

Very Best Wishes and most sincere thanks

David and Jane Marshall



Hi Gill
Many thanks to Wye Valley Properties for finding a buyer for our home
so quickly, whilst we were hoping for a prompt sale 4 days was
astounding. We were impressed by your experience, professionalism and
approachability. We think that your web site is easy to use and
innovative, we especially liked the high quality photographs. The
overall level of service we received was very high and all our queries
were answered quickly. The icing on the cake must be your reasonable
charges and we would certainly recommend you.
Wishing you all the best for the future
Denise and Mike Bainbridge
We have just had a successful and a very speedy sale using Wye Valley
Properties, our local internet only estate agent. Our agent used a
large number of photos which, from several weeks of searching on the
internet for our new property, we know is an excellent way of
attracting viewings. This is the modern way to go!

Thanks again Gill.
Merle and Tim


Hi Jill
I can't believe we have been here over 3 weeks already. The move itself went really well (excellent removal company) and we are all really happy in our new home.
I want to thank you and all your staff, for a wonderful service you gave us. Although it was a very stressful time, you helped us no end and made things a little easier.
I will have no hesitation to recommend your business to any of our customers who are looking for an Agent.

Many thanks
Sue Gundy


Hi Gill
We found moving house a stressful and anxiety- provoking experience, as I am sure everyone does. Having Wye Valley Properties as our agent helped us through this period. We always felt that we had expert and enthusiastic support and it was obvious all along that you were more than willing to go the extra mile. Your experience and professionalism were invaluable and gave us confidence during the time we were seling. It was very apparent that you had a thorough and indepth knowledge of the local market and we felt that nothing was too much trouble. We had very positive feedback from prospective purchasers, who said that you had been far more knowledgeable and helpful than any other agents they had dealt with. The charges were more than reasonable for such an excellent service. 
Hopefully, we'll see you when you're next in Pembrokeshire- we're really looking forward to meeting up again.
Heather and Paul (Pehrhos)


Hello Gill,
I would like to thank you and your company for all the assistance shown to me in the disposal of Wenmai, Please be assured that I would certainly recommend Wye Valley Properties to anyone wishing to sell their house. Once again my thanks...

Yours sincerely.....Terry Clements.



To Gill and the team at wyevalley properties.
We were very pleased to know that the sale of Baytree Cottage went through and we want you to know how glad we were to have had your expertise and services as our sellling agent.
We were greatly impressed by your information pack on the property and accompanying photographs. At all times Gill, you kept us advised on the progress of the marketing and someone was always on the end of the phone when we needed to contact you, and you always phoned us back. All in all 10 out of 10. With best wishes to you all and a big thank you.

Pat and John Spiller.


Dear Gill & Wendy.
Thanks for your note and many thanks for you sterling work in marketing and successfully selling our property. You run an exceptional Agency and we are really pleased we chose you.
Although it did become a little tense at the end, the funds arrived in our account first thing this morning. We had a nice note from the buyers and are sure they will enjoy being the new owners.
It was a pleasure doing business with you.

Best Regards ,
Liz & Peter



The difference with Wye Valley Properties to other agents is. in a nutshell, contact. Gill gets
back straightaway with feedback on the viewing and is always contactable on her mobile when
you need to talk to her. We had been on with two other agents in town neither of which seemed
to be committed to selling our house - Gill was and did! Ms C, Monmouth

Hello, sorry to have taken so long in thanking you for the great job on selling the house at Monmouth, without doubt you gained a sale very quickly at a price that we were more than happy with. Given the present economic situation, the speed at which you sold the house was amazing. Obviously, the new way to sell is via the internet, the weekly reports kept us up dated with the state of play and was always encouraging. If only you were here!!!!!! (France).
best wishes
Martin and Sarah Pursey


Hi Gill
Just wanted to say thank you for your help in selling our property. once again thank you and hope you have a good summer.
Many thanks
Shirley Frost


Hi Gill

We would just like to thank you and your company for the great service you gave to us and we would recommend your services to everyone who needs being kept upto date all the time.Now we need your expertise again this time looking for a house for us to buy, We are  looking for a house with  parking and definately chain free.we look forward to hearing from you.

All the best  Debbie and Dave Smith Llandogo.



Dear Gill

Now that the layers of dust have settled following our move from North Lodge, it’s time for me to write and thank you for finding a buyer for our property and holding our hands throughout the entire sales process.We were initially attracted to the idea of an ‘Online’ Estate Agent for two reasons:  firstly (and obviously) your Agency Commission rate is very competitive compared to a conventional High Street agency, and secondly, because the Internet is the obvious place for anyone not familiar with the area to search for a property.  In our case it worked brilliantly and we had plenty of serious viewings by potential purchasers from a very wide geographical spread.  Our eventual purchaser was indeed from out of the area, and so wouldn’t have found us through the usual channels.We were also very pleased and impressed that you accurately ‘vetted’ the purchaser regarding their status and ability to proceed with the purchase of North Lodge.  All too often a so-called ‘cash’ purchaser turns out on closer inspection to be anything but!Throughout the sales process you kept us well informed, and your close attention at every stage kept the sales momentum up, and kept us up to date with matters as they progressed.Thank you again for handling the sale with great professionalism, and we also enjoyed your chatty phone calls and accurate updates!

Very best wishes

Robin Smurthwaite  Clearwell



Hi Gill
I just wanted to say very many thanks for all your hard work over the past months and more especially the last 3 weeks of our sale transaction. I am sure you were as relieved as us to see it all sorted at last. We very much appreciated your calm professionalism throughout and we know you really did work extremely hard to get those awful solicitors to get their acts together.We would most defiantly recommend you, although we of course DON'T intend to actually move EVER again!
If you are passing this way I would love you to call for a coffee anytime
Mr and Mrs Harris Redbrook


Hi Gill
I just wanted to thankyou for the fantastic job you did in selling our house in these difficult times.
We have moved more than nine times is the last 30 years so have some experience of estate agents.I can honestly say I have never received anything near the service you provide.The feedback is over and above what any one would expect.The photos and presentation far superior to any others I have seen.You deserve every success in your business and I would not hesitate to recommend you.
All the best for the future.
Ann and John Monmouth  


We were amazed how quickly you found us a buyer and how smoothly it continued to completion. Great service for a low fee.

Mrs C      Great Doward



Delighted to give you a write-up (as below) and I hope you like it!
After 23 weeks with a traditional high street based Estate agent from whom we had no communication and who arranged NO visits  we asked Gill to take over our sale.   On the first day we had a phone call to say she had arranged a visit, same thing happened on the second day and by the end of the first week we had an offer.  Incredible!  we were knocked out!  She always kept us up to date with progress and if we had any queries we could always contact her,  if a message had to be left we got a reply same day.
Quite simply the best service we have ever had.
Many many thanks!!  We really could not have done this without you and we are so pleased with the way in which you operate. If you can sell houses in this way in this climate you have it made! 
Best wishes
 Chad and Dinah Eyton-Williams
Linton Ridge
 PS  Dinah say she hopes this does not go to your head!!


Even when we aren’t getting viewers the weekly reports reassure us that people are still checking and looking at our property online.

Mr & Mrs P Llangrove.



No other agent has ever given us weekly reports and we do find that useful.

Mr C.of  Wyesham.